1 reviews | Active since Mar 2009
Don't buy Fonechoice
My mother bought Me a tablet from Fone choice via Home choice a year ago. The tabled was delivered faulty with a dead pixel. we called them to take it back as it was still withing the exchange or return policy period. Their driver who delivered for Fonechoice came to our House and took back the tablet without giving us and papers. Now six months later till date my mother is getting calls from BBM collectors to say she must pay for a tablet which she had returned in full. She is unemployed & depressed due to an accident, now to make matters worse Fone choice is still calling her every day to add more fuel to her depression. We explained to Fonechoice over & over Yet My mother & i are still being harassed to pay for a tablet we never used or had for that matter. Don't but Fonechoice they will de***** you as they did to Me & my dear Mother.
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
