JM
Jennifer M
1 reviews | Active since Mar 2025
07 Mar 2025, 15:14
DO WASTE YOUR MONEY. *****S
Unfortunately I cannot give a one star. I returned a bedding set to Homechoice as it was full of holes and the quality nothing short of disgusting. Their courier collected it from on the 1st November 2024. It is now 5 months and still no refund. You can call until you are blue in the face, they will do NOTHING, not mention how rude they are. Many times they will just cut the call. So many people have been ********** by Homechoice, just check the reviews on them everywhere. It's shocking that this company is still operational. They are a bunch of ****s and *******.
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Replies (2)
Homechoice's replyOfficial
07 Mar 2025, 15:44Hi Jennifer,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
Homechoice's reply07 Mar 2025, 15:44
Official
Hi Jennifer,
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.Sincerely,
The Customer Support Team
JM
Jennifer M's updateReviewer Update
07 Mar 2025, 17:58I have brought this to your attention countless times via phone calls and your social media. Every time it is being escalated. How does it take 5 months for a company to process a refund?
JM
Jennifer M's update07 Mar 2025, 17:58
Reviewer Update
I have brought this to your attention countless times via phone calls and your social media. Every time it is being escalated. How does it take 5 months for a company to process a refund?