DO NOT TAKE ANY ACCOUNT WITH HOMECHOICE OR SETTLE YOUR ACCOUNT WITH HOMECHOICE NOW

Due to the incompetence of their staff, my debit order date were mixed and that led to non payment. I would with someone and an hour later someone else from homechoice will call to make arrangements. 2 months payments were then missed as result of that mess. My account was then handed over to Nimble collection to collect the payments, confimed collection with Nimble and everything was arranged. Nimble deducted for Aug and Homechoice deducted my account same month even though the acvount was handed over. Sept Nimble collected again and home also tried to collect after Nimble had collected and homechoice debit order bounced. I started getting calls from Homechoice incompetence staff telling me that payment for Sept was not made. I told them that payment was collected Nimble as per the arrangement homechoice made with them since the account was handed over to Nimble. According to homechoice the account was supposed to be returned after they both collected the Aug installments. Now as client how is that my problem cause I did not appoint Nimble to collect homechoice installments. Still today homechoice is saying my account is in errears as they did not receive the payment for September, Nimble on the other hand is saying they did pay homechoice and unfortunately they also cannot send me proof as the account was not closed when they handed it back to homechoice. I am being told that homechoice is still trying to trace payment that I made in Sept 21, I have sent homechoice my bank statement showing that the payment was made, but again their incompetence staff says there is nothing they can do on their side I must speak to Nimble and if I call Nimble they are also waiting for homechoice to confirm if they did receive payment made by Nimble on my behalf. 30 days later payment is still untraceable