MvdM
Michelle van der Merwe
1 reviews | Active since Mar 2015
04 Nov 2015, 20:53
DO NOT SUPPORT HOME CHOICE THEY ARE DISHONEST
Still no refund and guess what?? It's been 10 months since I started requesting my refund. Still NOTHING! You like taking advantage of people and I'm sick of your behaviour! I am going to file a lawsuit in the small claims court and I will collect interest as well as other unnecessary expenses. I don't think your director is going to be so impressed if he or she has summons served on them. I hope all potential customers read this before making the same mistake as I did.
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Replies (1)
Homechoice's replyOfficial
09 Nov 2015, 10:50Hello M1chelle2,
Hello obieluv,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello obieluv,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply09 Nov 2015, 10:50
Official
Hello M1chelle2,
Hello obieluv,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Hello obieluv,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team