DO NOT BUY FURNITURE FROM HOMECHOICE WITHOUT VIEW

I have ordered a sleeper couch for my daughter which was delivered on the 7th April 2015, faulty whereas the Couriers also witnessed and left it there upon waiting a replacement within 14 days, my POD was endorsed immediately, after numerous calls and emails nobody came to fetch or deliver. Then they said an Assessor was at the premises on the 7th May to view and nobody responded to him to come in, after explaining and gave them 2 cell phone numbers to arrange to enter the premises. The hours we gave them was that my grandchildren were at home after 15h00 everyday and on weekends there would be somebody to open for them to view or collect the sleeper couch, thus far, nobody was here to view. The 28th April, my daughter phoned me said the one foot/leg collapsed, I immediately send the photos to them via email. At the time she did not have a lounge suite and I gave her mine, because the product of no use now, absolutely an ornament. I refused to pay anything on the faulty product, R300 per month, R3000.00 debt, and in the meantime they are raising interest. So a bad payer I will become. They do follow up on the payments and understand the reasons, but nothing gets done. Unacceptable