SK
SHARON K
1 reviews | Active since Sept 2010
17 Dec 2015, 07:26
DO NOT BUY FROM HOMECHOICE THEIR SERVICE ARE BAD!
i ordered the Heather Duvet set and Curtains from HOMECHOICE. they delivered the curtains but I waited a few days for them to deliver the duvet but it was not delivered. When I inquired they informed me that they cancelled the order because there is no stock. I informed them that one cannot have the curtains without the duvet set. Tebisa then informed me that a courier will pick up the curtains. I am now waiting two weeks for the courier to pitch. I on a daily basis forward a mail to HOMECHOICE. they do not even acknowledge my mail. I WILL NEVER MAKE USE OF THEM EVER!!! it is not as if their goods are of quality???
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Replies (1)Homechoice's replyOfficial
28 Dec 2015, 10:27Hello sharonk2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply28 Dec 2015, 10:27
Official
Hello sharonk2,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
