1 reviews | Active since Dec 2019
Do bother placing orders at Home choice
Do not place any orders at Home Choice. I placed two orders at Home choice on the 27th of November 2019 and 28th November 2019. On the 1st of December which was on Saturday i received an sms informing me that i should expect the delivery within the next 24 hours of which i didn't understand because i made it clear to Home choice that i am only available at the address during the week as it is my work address last week on the 7th of December 2019 which was on Saturday again i received another sms for my second order informing me that i should expect e delivery within 24 hours. I don't understand why they delivered on weekkends but i made it clear that i am only available to the address during the week. And i don't understand why they didn't call me when they got to the address n found no one and they didn't even have sanity to inform me that they tried to deliver with no luck. I had to call and enquire only then i was told that they tried to deliver on a Saturday but there was no one now they're telling me that i need to place another order.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Monique
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Monique
