MM
Margarida M
1 reviews | Active since Mar 2017
30 Mar 2017, 15:47
Dissatisfied
<p>I have an account with Homechoice for over a year I pay every month my installment when I go online it says I have credit for 2686 but yet when I try to purchase something it says I don't meet credit criteria how is this possible </p>
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Replies (1)
Homechoice's replyOfficial
31 Mar 2017, 08:05Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply31 Mar 2017, 08:05
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,