Dissappointed

Good day, I'm so disappointed at homechoice being their customer for soo long. In April I ordered some goods online and I cancelled them that very same night via email. to my surprise the goods were delivered. So because of the lockdown I couldn't return them as their showroom was closed. A debit order went through as the first instalment, ok good and well. At level four I returned the goods to the Maponya showroom and they advised that after 14days upon receipt of the goods my money will be refunded. That was in June. The 14 days past and since then I have been calling their customer service and emailing I'm not getting any Joy. I sent a message on their Facebook page and they advised that my money will be paid within 3days as the refund was approved and I'm still waiting. Its soo disappointing because it was easy for them to debit my account and its soo hard to refund me. If were me owing them my credit record would be a mess right now. Please pay me my money.