GM
Grace M
1 reviews | Active since Jan 2024
15 Jun 2016, 11:12
Dissappointed
<p>On Monday 13 June, a homechoise person phoned me to tell me that a form was going to be send to me so that i can fill in the details of my missing parcel worth 1663.00 that i paid cash for. no one has sent anything and i am beginning to DISLIKE homechoisce so much that i doubt that i will ever shop from Homechoice again!</p> <p>My account number is ********** 96, although i bought this item using this account, i paid cash!</p>
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Homechoice's replyOfficial
15 Jun 2016, 15:19Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team
Homechoice's reply15 Jun 2016, 15:19
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team