Dissapointed
<p>I already wrote an preview on the same problem...where I bought a wardrobe in January but the wardrobe was broken the time they deliver it...I've send how many emails and contact Homechoice but no reply its now May almost June...I have stop paying my account so that they can assist me...but the agents call me for my payment but no one calls me to replace or to come fetch the wardrobe...I need Homechoice to come fetch the wardrobe I Dont want it anymore and scretch it off my name...they making my credit profile bad.,.because they expect me to pay every month but the Dont deliver has to they service</p>
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,