DISRESPECT AND NOT BEING HONEST,BAD, DISGUSTING SERVICE

I bought a HISENSE smart TV from homechoice and the consultant explained everything clearly and also told me I will be getting a Hisense Smart phone as a free gift with my order when they deliver and to my surprise I got my delivery on the 20th/01 without a gift and I contacted homechoice the following day for the gift and I spoke to Elise and she was apologizing saying she will put a note and they will get back to me. I waited for nothing and I did a follow up on the 3rd/02 and spoke to Kailen who confirmed yes the order for my gift is on its way and nothing came. I called them again on the 15/02 enquiring and confirming if I will be receiving my Hisense and surprisingly Mandiswa told me that the order has left and is no more Hisense which they said it worth R1200.00 now is a NOKIA 105 which is not even a smart phone worth R300.00 I was shocked about the service after being so loyal and this is now the treatment and service I'm getting. I told the lady they really took me for granted and i'm not accepting that kind of bad, filthy service. they must come collect their TV I DONT CARE ANYMORE ABOUT THE 14DAYS RETURN POLICY AS I WAS TREATED LIKE A STUPID AND THEY ACTUALY **** TO ME ABOUT THE DEAL.