PM
Precious M
1 reviews | Active since Dec 2020
17 Mar 2021, 13:34
Dispute not sorted
This is my 3rd complaint with Homechoice for 3 different reasons, the company is really ***********, TransUnion sent them my dispute on the 2nd of March they haven't responded to it, I called in yesterday and wasn't helped as the agent seemed like she doesn't know what to do and her manager that she communicated with was of no help. I wouldn't recommend Homechoice at all, they have the most *********** staff ever and it's frustrating.
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
17 Mar 2021, 13:42Hi Precious.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
Homechoice's reply17 Mar 2021, 13:42
Official
Hi Precious.
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
One of our staff members will contact you shortly.
Speak to you soon,
Homechoice
PM
Precious M's updateReviewer Update
19 Mar 2021, 07:16The staff member that contacted me was of no help, they just made issues worse.
He was literally taking me for a fool, asking me to what email address did TransUnion send the dispute?
I mean how am I supposed to know because I don't work at TransUnion then he goes on to ask me one question the entire day.
I think i'll escalate this even further, and I have proof that the person that contacted me was taking me for a joke and not willing to help.
He was literally taking me for a fool, asking me to what email address did TransUnion send the dispute?
I mean how am I supposed to know because I don't work at TransUnion then he goes on to ask me one question the entire day.
I think i'll escalate this even further, and I have proof that the person that contacted me was taking me for a joke and not willing to help.
PM
Precious M's update19 Mar 2021, 07:16
Reviewer Update
The staff member that contacted me was of no help, they just made issues worse.
He was literally taking me for a fool, asking me to what email address did TransUnion send the dispute?
I mean how am I supposed to know because I don't work at TransUnion then he goes on to ask me one question the entire day.
I think i'll escalate this even further, and I have proof that the person that contacted me was taking me for a joke and not willing to help.
He was literally taking me for a fool, asking me to what email address did TransUnion send the dispute?
I mean how am I supposed to know because I don't work at TransUnion then he goes on to ask me one question the entire day.
I think i'll escalate this even further, and I have proof that the person that contacted me was taking me for a joke and not willing to help.