iM
ikaneng M
1 reviews | Active since Sept 2016
07 Sept 2016, 22:43
dispute declaration form
<p>ive never bouggt anything from homechoice yet i was amazed to see they have blacklisted me.i called them n was told to fax da affidavit and certified ID copy which i did numerous times.i decided to send them an email n only after resending they send me a dispute form to fill.ive done that and still waiting for their resoonse.why do they take long whilst we are unfairly blacklisted.</p>
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Homechoice's replyOfficial
08 Sept 2016, 09:23Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply08 Sept 2016, 09:23
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,