Displeased & Dissatisfied with the Poor Service & Treatment

<p>I am displeased and dissatisfied with the poor service and treatment I have recently received from Homechoice.I have been a loyal client to this brand and business, but that is no justification to the pathetic service delivery. All I want now, is my account be cleared and too receive contact from Homechoice as I am not interested and wish to have no dealings at all. I requested on numerous occasion to speak to a Manager my request was bluntly rejected. Judging by the manner the “supervisors” facilitated my query I have minimal if not no faith in the Management of Homechoice. This has been going on for six (6) months. </p> <p>I have spoken to both Marawaan and Zoe who has claimed their role as supervisor, even they could not escalate assuming they were trying to increase their KPI scoring to see how best they could close this query. A Manager has still not made contact – I was informed that Managers do not work on weekends and Public Holidays and I am to wait till Monday (19.06.2017), which I patiently did yet no Manager has called or touched base.</p> <p>In conclusion, I am giving Homechoice no more than twenty-four (24) hours to clear this mess, my former account and to erase me from their system.</p> <p>Zahlia</p>