LC
Leesha C

1 reviews | Active since Jul 2020

23 Jul 2023, 02:36

Dishonesty from Homechoice

At the beginning of May I had purchased a bedding set and had paid for it via Ozow on the Homechoice website.

I waited few days before contacting to find out about my order. I was told by Homechoice that they hadnt received the funds. I contacted my bank for a proof of purchase and I contacted Ozow to find out where the money is. Ozow confirmed that the money had been sent to Homechoice and I was given proof of the transaction.

I sent all the information to Homechoice and I am still fighting this battle with them. They continue saying to me that they are investigating but no feedback is being provided.

It is rather disappointing to receive this kind of dishonesty from such a reputable company.

0
Replies (1)
Homechoice
Homechoice's reply24 Jul 2023, 07:53
Official
HI Leesha.

Thank you for bringing this matter to our attention.
 
We will be contacting you to get further details from you.
 
Regards
Homechoice