1 reviews | Active since Aug 2017

27 Sept 2019, 16:50

Disgusting Service !!!Not recommendable at all !!

I would like know to as to why would your debt collection department call me and ask when is payment DUE if i remit payment every month on my account our agreement.

Its really embarrsing to call to my work phone and not even my cell phone!!

I would like you to prove to me that i have fallen behind on my account since i took my 2nd order about 2 months back and of which my account is nearly paid.

I pay on regular monthly basis and i will ensure to take this further with the retail Ombudsman.

I will not leave it just like this!!!This harassment and embarrassing!!!

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Replies (1)
Homechoice
Homechoice's reply30 Sept 2019, 07:27
Official
Hi Angelique.

We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice