EJ
Eileen J

1 reviews | Active since Jul 2019

08 Jul 2019, 11:15

DISGUSTING SERVICE

I HAVE BEEN WAITING FOR MY ORDER THAT I PLACED ON 25 JUNE. I HAVE HAD TO CALL COUNTLESS TIMES TO FIND OUT WHAT HAS BEEN HAPPENING AND ONLY TODAY I GET TOLD(AFTER I CALLED AGAIN) THAT THEY DO NOT HAVE STOCK. WHEN I ORDERED ONLINE IT CLEARLY SHOWED THEY HAVE STOCK AVAILABLE. I HAVE CALLED AND EMAILED AND ASKED FOR A MANAGER TO CALL ME AND STILL I HAVE NOT RECEIVED A CALL FROM ANYONE. NTOMBO XOLO WAS SO RUDE AND WHEN I ASKED TO SPEAK TO A MANAGER SHE SAID FOR WHAT!!!!!! SHE THEN HUNG UP ON ME. THIS IS ABSOLUTELY RIDICULOUS HONESTLY I HAVE NOT EXPERIENCE SUCH BAD SERVICE. NTOMBO DOES NOT BELONG IN CLIENT CARE, SHE DOES NOT GIVE A DAMN

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Replies (1)
Homechoice
Homechoice's reply08 Jul 2019, 11:19
Official
Hi Eileen.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Lee-Ann  will be in contact with you shortly to assist in resolving the issue.

Thank you.
 

Best regards,