Disgusting service

I've never in my life received such pathetic service from a company. Since November 2018 I am unable to access my account online. I have sent many emails and no one even acknowledged the emails. I have made numerous calls to Home choice only to be informed they will call me back but no one ever does. To make matters worse I placed an order via telephone and then waited a whole week. When I called back they told me my order had been cancelled when I missed the call. I placed the order again only for them to call the next morning while I was travelling and could not answer my phone. Again my order was cancelled as they only try your number once. I had to contact them again and be put on hold for 45mins until I eventually hung up and tried again. I was told the lady from processing would contact me to sort this out but it's now again been a few days and no one has contacted me. Do these people not care about making money or do they not give a damn about their clients??? I honestly want nothing further to do with Homechoice and will be taking my business somewhere else in future. I definitely will not be recommending them to anyone as this is the way they treat their customers.