SF
Sjanet F

1 reviews | Active since Jun 2017

11 May 2018, 10:34

Disgusting service

Never in my life have i received such bad service. I was told today that I cannot purchase anything on my account. I have an acc with Homechoice for over 10 years..and is up to date and they have indicated I cannot purchase anything. I am closing my acc and going elsewhere..i have spent so much money on this acc and always kept it in good order.

0
Replies (4)
Homechoice
Homechoice's reply11 May 2018, 10:44
Official

Good Day Sjanet Fullarton.

We are very sorry to hear about your service experience. We acknowledge your posting, and would like to apologise for the inconvenience.

Lee-Ann will be in contact with you shortly to assist in resolving the issue.

Regards

Customer Support Team

Best regards,

Homechoice
Homechoice's reply14 May 2018, 11:55
Official

Good Day Sjanet Fullarton.

I have tried to reach you via telephone this morning and was not able to reach you.

Please look out for my private message, so you can let me know of suitable time to contact you.

Regards.

Lee-Ann

Best regards,

Homechoice
Homechoice's reply14 May 2018, 11:55
Official

Good Day Sjanet Fullarton.

Please provide us with a suitable contact number and time (within business hours 8:00AM – 5:00PM, Monday - Friday) in order for us to further address your concerns.

Regards.

Lee-Ann

Best regards,

SF
Sjanet F's update14 May 2018, 11:57
Reviewer Update
Dear Lee-Ann..Please call me on my landline at ***