BT
Boitumelo T

1 reviews | Active since Dec 2017

12 Jan 2021, 14:01

Disgusting customer service!!!!

Very bad customer service from home choice. I have ordered a tv on the 30th December online that was canceled apparently they could not get hold of . I didn’t get any call from them. I tried second time on the 7th of Jan, still waiting for Vetting department even now. Haven’t seen a company like this. Have been escalating it to Mark, no positive feedback even today. Complaints department is the worst, sent them email, no feedback even now. Is Home Choice on hard lockdown or on strike??????

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Replies (4)
Homechoice
Homechoice's reply12 Jan 2021, 14:54
Official
Hi Boitumelo.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice
BT
Boitumelo T's update12 Jan 2021, 14:59
Reviewer Update
Thanks
BT
Boitumelo T's update12 Jan 2021, 15:02
Reviewer Update
***0
BT
Boitumelo T's update12 Jan 2021, 15:22
Reviewer Update
When will I get feedback? About my order that has been captured from the 7th?