DISGUSTING ARROGANT SERVICE

I am a new customer of Home-choice and my First time experience ruined a possible life long client relationship. Originally I was very excited and made 3 orders at once anticipating to make even another order. Nobody but Home-choice THEMSELVES changed my mind for me. The after sale service is completely pathetic. When you finally manage to speak to a consultant they hang up on you while you talking. (call@9h50 on ***5). I sent an email with my request 09/03/2015 and received no response. I followed up on 30/03/2015 and received the most unprofessional response only 4 days later. The response does not even apologize due to the arrogance of the staff representing Home-choice. I am noting this experiences on Hello Peter for the persons contemplating of dealing with Home-choice letting them know the buy now feeling is as good as it gets. after the sale is done you have opened yourself to pathetic account management and if and when you have queries it wont be resolved quickly and efficiently. I made a mistake on an order and cancelled it. I requested a voucher to be reactivated so I can benefit from the voucher and Home-choice have another sale, but this seems to be too complicated.