TL
Thabo L
1 reviews | Active since Dec 2013
20 Jul 2015, 19:10
Disgusting
I am now fed up to the maximum with you guys an on going argument from last year to date and I'm still being threatened because of your incompatancy.I gave your staff the tracking number for the package I was advised it was scanned in but has not arrived at your premises several number if times your disgusting collection's company is so rude it makes me wonder what type of people you hire but then again , it's clearly the service you offer at hand.<br> <br> Please note that should my ITC scoring being affected please expect legal action as you guys have been able to push as far as my boiling point.<br> <br> No Manager is ever avaliable when I request for one since I would like to speak to someone with brain cells but your staff say they not avaliable and swear at me cause I refuse to speak to them I have had it.<br> <br> Disgusted
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Replies (1)
Homechoice's replyOfficial
21 Jul 2015, 10:32Hello MrLinda,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply21 Jul 2015, 10:32
Official
Hello MrLinda,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,