1 reviews | Active since Sept 2016

31 Jan 2019, 12:03

DISGUSTED! FALSE DEBT! ******

In January, my mom have learned that she is owing you a whooping R15000 on bedding and leather jackets, lol, which she knows nothing about. I tried to phone the HoimeChoice credit division and Debt review unit/***** unit with no luck. I asked them to send me a copy of the statement and I am still waiting (2 weeks later, nothing sent to my email address). Surprisingly enough, they have been sending me offers and specials, but not the document requested. My mom is blacklisted now, and all you want is an affidavit but cannot release the statement of account. Secondly, I strongly believe that as an honest business, you would remind your customers every now and then by sending letters or smses (with their statements) on account arrears, but no, took you guys three full years to finally decide that she is owing that amount. Tell your ***** department to stop harassing my mother with threatening calls, you know what to do. I am not going to teach you how to conduct yourselves as business people. Resolve this ASAP or will share this on all social media platforms and tarnish your business name.

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Replies (1)
Homechoice
Homechoice's reply31 Jan 2019, 12:04
Official
 Good Day  Zico

Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused. 

One of our staff members will be in contact with you shortly to help resolve the issue. 

Regards 

Customer Support Team