Disgusted customer

<p>Home-choice has a very bad services after my loyalty to them. Late January I ordered a set of bedding and like a procedure I gave them an address of where they need to delivery, which is my home address. During February when I realise my bedding has not being delivered, I decide to call them and find out whats the delay, to my surpriced i've been told my bedding was delivered on the 11th or 12th of February if i'm not mistaken. So I ask it was delivered to who because no one received any delivery for me, they say they delivered to someone who claims to be my fiance by the name of Bhekimuzi. So now I explain to them that I have no fiance by the name of Bhekimuzi or either a family member of that kind a name. So now they ask me to send affidavit and their declaration from filled and explaining my situation. I did that and send all the neccessary documents late February. The fault is with them since everytime they deliver they will ask for a copy of my ID if the delivery its signed by a different person and also ask for the persons copy for signing. Now on this one they didn't ask for my copy but they have the copy of the person who toke my delivery, But until this day I havent got my answers but the balance is still pending on my statement. Since February I have been calling them every week and i mean EVERY WEEK, to find out how far they are with the investigation but no answers. All they know is that they still busy with the investiagtion. WHAT THE HELL IS TAKING THEM SO LONG if they have the persons details who commited ***** unless its an inside job because i have been told that the Home-choice delivery guy sometimes do that if the situation allows. I'M SICK AND TIRED OF THIS WAITING, its July now not even a ****** investigation takes this long. I'M ANGRY!</p>