JP
Jolanda P

1 reviews | Active since Jan 2011

30 Jun 2020, 15:40

Disguisting Disgusting HOMECHOICE - Be carefull of ever buyng from this place!

I am absilutely appauled by the service from Home Choice....In one week they have sent me 2 of exactly the same goods and billing me for it...When I requested them to come and collect the wrong delivery they just told me straight that it is my responsibility to return it...After going through the exspense to return it via courier they refused to accept my return saying I need to bring this back myself...Now I am being double charged by the courier to return this to me!! Never in my life have I had such **** service from any supplier...I will be taking this matter further...You phone a person 24 hours for sales actually making a nuisance of yourself s and then you treat your client like this????

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Replies (1)
Homechoice
Homechoice's reply30 Jun 2020, 15:51
Official
Hi Jolanda.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice