1 reviews | Active since Sept 2023
Disappointing Experience with HomeChoince
I'm extremely dissatisfied with my experience with HomeChoince. I placed an order on November 7th, but it's been over two weeks and I still haven't received my parcel.
According to HomeChoince, they handed over the parcel to the courier on November 11th. However, I've yet to receive any updates or communication regarding the status of my order.
To make matters worse, their customer service is virtually non-existent. I've tried calling them multiple times, but my calls go unanswered.
I'm now at the point where I want to cancel my order, but I'm not even sure if that's possible given the lack of communication from HomeChoince.
Unless they seriously improve their customer service and shipping processes, I would strongly advise against using HomeChoince.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,
The Customer Support Team
I need update on my order or cancel it if you can’t deliver.
I need update on my order or cancel it if you can’t deliver.
How long must I wait before I can receive what I ordered because 14 days has lapsed?
Since I ordered on the 7th of November 2024
No call , no update , nothing
I think I must now turn to ombudsman for help it’s been long
How long must I wait before I can receive what I ordered because 14 days has lapsed?
Since I ordered on the 7th of November 2024
No call , no update , nothing
I think I must now turn to ombudsman for help it’s been long