DISAPPOINTING CUSTOMER CARE

Homechoice does not know how to treat their paying, loyal customers. This morning one of their agents called me demanding to know when payment of my installment will be done, what is so disappointing, is that I am a loyal customer and I pay every month well before the 31st. I never missed a single account payment and I even pay double the amount due but to receive a phone call like this is utterly rude! Upon questioning the agent, she says it's a courtesy call, perhaps they need a lesson in what the definition of a courtesy call is, definitely not calling your customers asking about payment! I won't advise any to purchase on account with them, you won't get any gratitude.