Disappointed with Homchoice

Where did you get the right to get my 3 months bank statement from standard bank without my request, you were suppose to call me an ask first before contacting standard bank, Ive experienced 9 ********** account last year, I've done an order with one of your consultant on Tuesday she didn't tell me anything about statement on Wednesday my phone was off until around 1:00 when I open i received a message that says I must send my 3 months bank statement an I had no problem with that within 3 minutes comes a massage that says standard bank send 3 months bank statement to homechoice really, Send a complaining massage to homchoice call centres no respond even today, Im disappointed how homchoice do things really Im not happy at all an being a new client for you it makes me worried, what else am I going to experience with you in a long run