1 reviews | Active since Dec 2025
Disappointed Paying Customer
I bought a printer in the beginning of the year for school. A couple months later the printer stopped working. I called homechoice to let them know there is something wrong with my purchase since it was still under warranty, they let me know it will be uplifted and checked out to see what was wrong with it. The printer was uplifted on the 1st of September and its been 3 months of me calling to find out what is happening and with no feedback. Every time I called I would be told that the printer has not yet reached homechoice warehouse and it is still with the courier. The call was escalated a few times with no respond and the same feedback when I called. My last call I was told to fill a dispute form which I had completed and sent back to them and still no feedback about the printer to this date.
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team
Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,
The Customer Support Team