Disappointed Customer in bad product service

I bought a Restonic bed from home choice no less than 2yrs ago and I'm extremely disappointed in a bed that was suppose to last me a few more years where I now cant even sleep on it. I have paid this bed in full and for the past few months I have not been able to sleep on the bed due to every spring I can feel when I get on the bed, which has caused immense paid in my back. disappointed does not even begin to describe my situation