Disappointed by Homechoice

I also made an order on the 9th of June 2020 and was given an order number *** for an arabella ndebele print blanket special. I did not receive anything in 14 days, so I personally decided to call them and trace the order. I was then told that I didn't receive the order because they don't deliver via the post office due to Covid-19, so I should provide my home address.I gave them my home address for the delivery and I have still not received anything todate. So today I decided to call the customer line again and find out what is the hold up... The customer service consultant then informed me that they are actually out of stock and my order was chaged to some rylan combo that I do not want and never ordered. This is very awful especially if you were sending these commodities as a gift to an elderly family member during these unprecedented times in our country. I am very disappointed to say the least.