nM
natasha M
1 reviews | Active since Oct 2015
24 Jun 2016, 04:25
Disappointed as always
<p>Home choice I need you guys to sort out my complaint of a week ago,which isn't resolved. I did state that I settled my acc and yet this month's statement says I'm owing,owing what? Settling my acc? Call me anytime between 12 and 1pm but no later than 3pm today! And close my acc while your at it!!!</p>
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Homechoice's replyOfficial
24 Jun 2016, 06:10Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply24 Jun 2016, 06:10
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team