Disappointed

I ordered a blanket from Homechoice around June and I still haven't received it. My account has been debited every month since June but I still haven't received my order. I called the call centre and they told me it was delivered I don't know where or how because I haven't received or signed for any delivery. They told me to send an affidavit so they can investigate. I did send the affidavit but have not received ay response from the company. This month they sent an SMS stating a balance that is higher than the previous months' even though my payments have been up to date. Winter is over and I am still paying for a blanket I did not receive. Please contact me and sort this out.