MK
Michelle Kotzé
1 reviews | Active since Oct 2017
03 Oct 2017, 13:53
Disappointed...
I placed an order with homechoice for almost R12000.00 and it was said that delivery will be in 7-10 working days...my order was paid on 17/09/2017 and confirmation was send on 20/09/2017. All they have is excuses as to why it has not been posted. I am not even buying on credit, the full amount was paid. Phoned today and some of my order is still not in stock after they said it will be there by 26/09/2017.
I will never buy from homechoice again.
I moved into a new house and placed my order so that i can have my stuff before the holiday ends, realizing that it is not going to happen i am now forced to go buy other sheets and duvets while waiting for my order...meaning after spending money at homechoice i have spend some more money somewhere else which i feel was unnecessary as i placed my order thinking it was going to be on time.
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Replies (2)MK
Michelle Kotzé's updateReviewer Update
09 Oct 2017, 09:44I spoke to Monica/Monique last week Wednesday about this order. Half the stuff i wanted is out of stock. She said that she is going to try to get my stuff here before Sunday which didn't happen. The ref for our call is ********** 79. We received a sms for our order on Thursday that is on its way with fast and furious couriers with a tracking nr. I cant find my parcel. Not on the post office or fast furious website.
Also I am still waiting to here back on my refund as it was a cash sale. Assistance please.
MK
Michelle Kotzé's update09 Oct 2017, 09:44
Reviewer Update
I spoke to Monica/Monique last week Wednesday about this order. Half the stuff i wanted is out of stock. She said that she is going to try to get my stuff here before Sunday which didn't happen. The ref for our call is ********** 79. We received a sms for our order on Thursday that is on its way with fast and furious couriers with a tracking nr. I cant find my parcel. Not on the post office or fast furious website.
Also I am still waiting to here back on my refund as it was a cash sale. Assistance please.
Homechoice's replyOfficial
09 Oct 2017, 11:42Good Day Michelle,
We are very sorry for your Service experience with HomeChoice.
We have sent you an correspondence email confirming the telephone call.
We are hoping to hear from you soon.
Kind Regards
Customer Support.
Best regards,
Homechoice's reply09 Oct 2017, 11:42
Official
Good Day Michelle,
We are very sorry for your Service experience with HomeChoice.
We have sent you an correspondence email confirming the telephone call.
We are hoping to hear from you soon.
Kind Regards
Customer Support.
Best regards,