DN
Dennis N
1 reviews | Active since Jul 2022
13 Jul 2022, 17:58
DISAPOINTED CUSTOMER - NOT BUYING FROM HC EVER AGAIN
Hi
Please note that I'm very disappointed with HC Customer Service.
I received a Laptop that was not functioning properly - slow on 25 May 2022 then it was picked up for repairs a week later - 1 June 2022, to date I haven't received the Laptop back and I have already started paying monthly installments. The call center always promises to call back every week but no one does.
If I don't get a response this week please note that I'm canceling the Debit Oder. I can't be paying for a device that I don't have for more than a month now.
YOUR URGENT RESPONSE IS REQUIRED
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
14 Jul 2022, 08:24Hi Dennis.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Homechoice's reply14 Jul 2022, 08:24
Official
Hi Dennis.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
DN
Dennis N's updateReviewer Update
15 Jul 2022, 08:45Just a quick question, When you say " we will be in contact with you shortly to assist in resolving the issue." How long is SHORTLY?
DN
Dennis N's update15 Jul 2022, 08:45
Reviewer Update
Just a quick question, When you say " we will be in contact with you shortly to assist in resolving the issue." How long is SHORTLY?