1 reviews | Active since Sept 2015
Didn't get my prize
On the Home choice website they had a competition stating that if you order anything before 22 August you will get a prize. So I ordered a bed and one night stand with one free nightstand. After numerous call I finally got my order with no prize. I called a few times more are was told that my prize will be delivered shortly. I finally got it today and when I opened the box I got another night stand. Are these people stupid. The nightstand was free with my order and is not the prize. ***. The reverie deluxe bedroom set includes a bed and one night stand and a free nightstand. *** can they not read their own competitions
Dear Miss RTL Persent
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Miss RTL Persent
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team