didn't receive everything I ordered

In August I placed an order with home choice for a set of bags. It was a special that was advertised, you buy a Jennifer bag set then you get a Maurice bag set for free. Shalom took my order. I paid everything in full. On the 28 August got my order but I didn't receive everything. Maurice bag set was not there. I logged a call Olivia told me that it was an error from the warehouse she's going to log a query regarding that and within 5days will receive it. I called again during the week and I told the agent I spoke with if I don't receive my order by Friday will cancel everything. On that Friday I spoke to another agent who told me that Maurice is out of stock so I will be getting another Jennifer but different colour. On Sunday a consultant by the name Sindiswa told me that Shalom placed the order incorrect apparently the code he used was incorrect. And the time I placed my order Maurice bags were still available and Shalom on Monday confirmed it when I called him. I called again Cathlyn told me there was no Maurice in the first place it was a mis print in the ad, you buy Jennifer you get another. I asked why I was never told in the beginning, she promised to get a manager to call