Descrepency and incoorrect billing

Homechoice has not resolved my issue of last year December. I have been asking for a statement reflecting a R1999 duvet I paid and now they say I took something extra. The collections department called to say I owe R2400+- , When I called customer service they say I owe R3300 which is incorrect. Since then I have never received a statement but the Sales department still calls me to buy blankets! <br> <br> Its been 7 months down the line and homechoice hasn't done come to the party. Im at my wits end, don't know what to do because I have been carrying R2500 since January this year to pay the settlement and they are giving me stories. im getting desperate because I have a good credit record and would like it to stay that way.<br> <br> please help!