Delivery

I placed an order for 2 items on the 7/04/2015 the consultant notified me that I will receive confirmation sms with the payment details & was advised I will be receiving a discount of R200 I called back because I've not received the sms I was then told my order amounts to R 1200 I had to call back the 3rd time because I didn't understand why my order was R1200 I was notified by Arlene that their delivery fees are charged separately because it's 2 different items I requested that she must guide me to the T&C so that I can read for myself and understand why I have to pay delivery for both items Arlen then referred me to NCA on their website I then asked if the 2 items will be coming in 2 different cars & she rep**** YES. I asked to speak to her supervisor she gave me a trainer to speak to? I refused to speak to a trainer I asked to speak to a supervisor Ayanda Jordaan came to the line She was not of any help She told me that on their T&C they don't have it in writing where it states that for each order you will be charged delivery fee! I then requested to speak to her manager, she said his busy running the company. I told her she just lost a customer but she was not bothered.