DELIVERED MY ORDER TO TTHE WRONG PERSON

I PLACED AN ORDER AT hOMECHOICE ON THE 9TH OF OCTOBER 2021 THEN ON THE 12TH I RECEIVED A MESSGE SAYING THAT MYN ORDER IS ON THE WAY I THEN RECEIVED A PHONE CALL FROM THEIR COURIER COMPANY CONFIRMING MY ADDRESS AROND 10AM THEY SAID MY PARCEL IS ON THE WAY SO I WAITED BUT THEY NEVER SHOWED UP THEN AROUND 4PM I PHONED THE LADY FROM COURIER AND TOLD HER I AM STILL WAITING AND WORRIED THAT THEY MAYBE DELIVERED ON THE WRONG ADDRESS AS THE TIMES ARE PASSING BY SO SHE ASSURED ME THAT THEY WILL ASK FOR MY IDENTITY DOCUMENT BEFORE THEY LET ME SIGN AND LOAD OFF THE PARCEL AND THAT THEY WILL PHONE ME IF THEY GET LOST OR ARE NEARER TO MY HOME SO I WAITED AND THEY NEVER DID PHIONE NOR DELIVER BUT TODAY I RECEIVED A MESSAGE FROM HOMECHOICE SAYING THAT MY PARCEL HAS BEEN DELIVERED I PHONED THEM IMMEDIATELY AND ASKED ABOUT IT SO THE SAID IT WAS SIGNED OFF BY ANOTHER PERSON NAMED JOSHUA SO I ASKED WHETHER THAT PERSON GAVE THEM MY ID THEY SAID NO SO THEY CANNOT DO ANYTHING UNLESS I GO TO THE POLICE STATION AND OPEN AN AFFIDAVIT SO I ASKED WHY SHOULD I DO THAT WHILE IT WAS THEIR CARELESSNESS THAT RESULTED IN THAT SO THEY STILL SAID THERE IS NOTHING THEY CAN DO .

PLEASE HELP ME BECAUSE I CANNOIT PAY FOR SOMETHING I DID NOT GET AND ON THEIR RECORD THEY SAW THAT I DID NOT SIGN FOR IT SO I WILL NOT PAY FOR THAT AND WORRIED THAT IT WILL AFFECT MY CREDIT RECORD