FN
FUNDISIWE N
1 reviews | Active since Aug 2015
31 Aug 2015, 11:00
DEDUCTIONS FOR STUFF I DID NOT ORDER
I AM BEING DEBITED FOR STUFF THAT I DID NOT ORDER.<br> WHY WOULD I ORDER A HEATER IN SUMMER DURBAN IS NOT EVAN COLD AT ALL, I WILL NOT LET THIS MATTER PASS, I WANT ALL MY MONEY RETURNED INTO MY ACCOUNT.<br> IF IT MEANS TAKING THIS MATTER FURTHER I WILL-THIS IS MY HARD EARNED CASH.<br> I WANT THE MANAGER TO CALL ME WITH REGARDS TO THIS MATTER OR I WILL BE FORCED TO PROCEED IN MY OWN WAY.<br> MY NUMBER IS *** AND MY NAME IS FUNDISIWE NDABA<br> I WOULD LIKE TO BE CONTACTED BEFORE THE END OF BUSINESS TODAY.
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Homechoice's replyOfficial
31 Aug 2015, 14:58Hello fundyndaba,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply31 Aug 2015, 14:58
Official
Hello fundyndaba,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team