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zaukana Z

1 reviews | Active since Jul 2016

29 Sept 2020, 11:28

Debt I know nothing about and nothing has been done till today

I'm really not happy you and not done business with you ever in my life. I have lodged a query with you in 10 April regarding someone opening up a account using my details Natasha Har**** emailed me back and ask me to do ak affidavid and send it to them which I did and no response from this woman. Not I see when I'm checking my credit status with my bank I'm still in 8 months arrears for this nonsense. I have been following up with this Natasha Har**** and Still no response.

Just sort this out. Below is my 1 of my communications with this woman.

On Thu, 9 Apr at 6:48 PM , Simphiwe Zaukana <***> wrote: Good day,

Any news regarding this matter?

I have been informed that I have an account with you of which I dont.

I was asked to go make an affidavit and send it. I have sent it on got a response from this email address saying they are investigating the matter. It's been over 7 months now with no response.

I have checked my credit score and it appears that I'm in 7 Months arrears with your company.

As mentioned before on mail and to your consultant that I have never owned anything from home choice.

Please revert to me as soon as possible as this is affecting my profile.

Thank you.

0
Replies (1)
Homechoice
Homechoice's reply29 Sept 2020, 11:36
Official
HI Simphiwe .

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice