vV
vanndlovu V

1 reviews | Active since Jun 2017

30 Jun 2017, 14:02

Debit the money but no good arrived

<p>I am so disgusted by Home choice. </p> <p> </p> <p>I made an order, it was agreed... 2 months down the line ... 1 set of sheet arrived and the 2 sets did not arrive.</p> <p> </p> <p>Gave them a call and they said they are on the way.</p> <p> </p> <p>To this day nothing has been received or delivered to my house. It is now full 4 months and no one has said anything.</p> <p> </p> <p>I just called them now, they said the order was cancelled because they did not have stock, ,but who did they tell.</p> <p> </p> <p>I am a loyal customer and i buy every month on top of my monthly debit order. </p> <p> </p> <p>Tell you now, I wont buy from them ever again. FULL STOP... SERIOUSLY ****ED</p>

0
Replies (3)
Homechoice
Homechoice's reply01 Jul 2017, 10:07
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team

vV
vanndlovu V's update04 Jul 2017, 15:13
Reviewer Update

I am still waiting for the call from Homechoice.. Nothing ...

vV
vanndlovu V's update04 Jul 2017, 15:37
Reviewer Update

********** 01