DEBIT ORDER HORRORS

They don't even deserve a star! Got a message, my December debit order is going off earlier. Decided to call and find out when. First call, as told before 10 December! I don't even get paid by then, but the call center agent said it is how it is Company Policy! I did not agree to this. I agreed to have my debit order run the end of every month! They did not even have the courtesy of a call or ask me would it be convenient or when I get paid to have it implemented earlier. NO, THEY DECIDE! Agent dropped the call on me and so have 3 more calls been dropped on me this morning, without me even being able to speak to an Agent! I am fuming! I WILL cancel my debit order and pay WHEN I GET PAID. This is unreasonable and unprofessional practice to just assume that a client is getting paid earlier and trying to put a debit order through earlier. Not to mention going to be a costly for clients on banking charges!!!! I'm fuming! PS. Other institutions at least had the courtesy to advise their customers WHEN the debit order will go off, unlike your company!