PV
Phillip V
1 reviews | Active since Apr 2022
06 Apr 2022, 09:56
Debit Order ***** via Homechoice
I do not have an account with this company. Neither has my wife. This has been confirmed by the Customer Success Specialist dealing with my complaint. Yet every month for the last 3 months Homechoice has deducted money from our joint account. The emails are flowing to and fro, but there is no resolution to the problem. In the interim I am losing money in fees I have to pay to have these amounts reversed. I would like to know if there are attorneys out there who specialise in this type of *****, because clearly Homechoice does not care about this.
Helpful (0)
Replies (3)0
Replies (3)
Homechoice's replyOfficial
06 Apr 2022, 10:20Hi Phillip.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply06 Apr 2022, 10:20
Official
Hi Phillip.
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
PV
Phillip V's updateReviewer Update
06 Apr 2022, 10:46Thank you. Looking forward to a speedy resolution.
PV
Phillip V's update06 Apr 2022, 10:46
Reviewer Update
Thank you. Looking forward to a speedy resolution.
PV
Phillip V's updateReviewer Update
12 Apr 2022, 10:19Just as I expected - quick to reply when their name was mentioned on hellopeter, and then silence again, not responding to e-mails requesting feedback. Homechoice absolutely drops the ball on communication.
PV
Phillip V's update12 Apr 2022, 10:19
Reviewer Update
Just as I expected - quick to reply when their name was mentioned on hellopeter, and then silence again, not responding to e-mails requesting feedback. Homechoice absolutely drops the ball on communication.