FV
Fay V

1 reviews | Active since Feb 2022

07 Feb 2022, 11:36

Dear home choice I am most displease with your service over charging , delivery claimed to be free where in reality I am paying for it, My appliance (food processor)that broke , You had components pick up more than 3 month ago with no feed back . Ordered

Dear home choice I am most displease with your service over charging , delivery claimed to be free where in reality I am paying for it, My appliance (food processor)that broke , You had components pick up more than 3 month ago with no feed back . Ordered a double base that came with free gift I did not get until I queried it ,Then you send me the gift for 3 quarter bed that I cannot use . I have to send constant e mails to have my queries resolved ,you do not have the decency to report back on how far the process is, Your service is nothing short of pathetic to say the least , You will get payment according to your service delivery , Your agents needs to stop calling me to buy I am not interested in your company any longer . Quick to call to get you to purchase ,but cannot pick up a phone to inform you regarding your queries . Ever so sorry I opened an account with you ! I will nor recommend anyone to purchase from you !

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Replies (1)
Homechoice
Homechoice's reply07 Feb 2022, 12:08
Official
Hi Fay.

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
Homechoice