**************** by Homechoice
I bought a duvet set from Homechoice early this year. I was supposed to pay it off in 12 installments. I then decided to pay it off in six months. The last payment was the 25th of June. After making the payment I sent 4 emails to Homechoice requesting an updated statement or a letter saying my account has been paid in full. I also went on their facebook page , left my email,cell phone and account details and I still received nothing. Yesterday I receive a statement in the mail saying I owe them R12.11 interest calculated as of 30th June. How do you charge interest on a zero balance account. To make matters worse instead of me having to pay the R12.11, they say I have to pay R51.93 , How? what kind of maths is used at Home choice? When I wanted my statement/paid up letter they were silent and now I suddenly owe them? This is ****************.
