1 reviews | Active since Nov 2012
Day Light *******
Good Day. I am a very very angry customer who has been trying to get hold of Homechoice for the past 7days and to no avail. Please see the first communication i sent to Homechoice.<br> <br> From: <br> Sent: Tuesday, November 03, 2015 11:23:28 AM<br> To: [Email Removed]<br> Cc: <br> Subject: ORDER # ***8 - Celest Francisco - ACCOUNT NUMBER: ***<br> To Whom it May Concern,<br> <br> I wish to bring the following to your attention:<br> <br> 1) Attached hereto please find photographs of the damaged Roaster. Please note that shortly after delivery on Friday, 30 October 2015, I opened the boxes to find that the roaster's handle was completely broken off. The delivery guy already left by then.<br> 2) Furthermore, the frying pan and \free mittens"were not included in my order"
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,