1 reviews | Active since Jan 2017

29 Mar 2017, 00:52

Day light *******

<p>in January 2014 my dad bought me a laptop and tablet at Home choice and around june it was ****** we handed in necessary documets and the laptop was replaced by insurance. During that whole processes we have been sending the tablet back as it was not functioning as well as the laptop the tablet was return but still gave same problem we returned it countless times and still the problem was not solved and till this day we havent received our laptop back when my dad calls they claim that the laptop was delivered yet we never received or signed for it my dad has paid for a tablet thats not working and a laptop we dont have they cant even producer documets showing that we have received this laptop.</p>

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Replies (1)
Homechoice
Homechoice's reply29 Mar 2017, 09:34
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Best regards,